Selling a product isn’t enough – you have to
provide the best support to your customers. It’s also
important to have a maintenance and upgrade plan, which will
give you additional revenue. But building a support team can
be expensive and difficult to maintain; moreover it is a strain
on your existing team.
Agni Software will provide you with a team that will perform
the first level support tasks. So your development team can
focus on upgrades and bug fixes, while only having to handle
customer queries that are escalated from our support team.
This translates to lesser manpower requirements and better
We can also help you train your users. Our training team will
get the initial feedback from your marketing and development
team, and then build a training schedule to train your customers.
We can also build training manuals, handouts and presentations
for use while training, and build a course that will ensure
that your customers know all they need to use your product.
Our support and training initiatives, in conjunction with
our other services such as consulting, software development
and maintenance, offer you a complete and cost-effective solution
to your product management.
Contact us now!